NHTSA Complaint #10145128 — 2004 NISSAN CREW

I RECEIVED LETTER FROM NISSAN CORP ABOUT RECALL ABOUT "BRAKE JUDDER'. I WENT TO THE DEALERSHIP FOR REGULAR MAINTENANCE AND TO COMPLETE RECALL SERVICING BUT FOR THREE MONTHS THE PARTS WERE UNAVAILABLE. I CONTINUED TO GET MY VEHICLE SERVICED AT THE NISSAN DEALERSHIP. IN ADDITION TO THE JUDDER RECALL MY BRAKE SYSTEM WAS REPLACED AT A LATER DATE BUT THE PARTS FOR THE RECALL WERE STILL UNAVAILABLE. I HAD MY TIRE ROTATED AND BALANCED AT REGULAR SERVICE INTERVALS. AFTER THREE MONTHS, THE BRAKES WERE SQUEAKING AGAIN, WHEN I TOOK THE VEHICLE IN FOR REGULAR SERVICING THE TECHNICIAN SAID THAT I NEEDED NEW TIRE AFTER ONLY 40,000 MILES OF REGULAR TRAVEL. THEY FOUND THAT THE VEHICLE WAS IN POOR ALIGNMENT, SOMETHING THAT SHOULD HAVE BEEN NOTED FROM MY MANY SERVICE VISITS TO THE DEALERSHIP. I CALLED THE CORPORATE OFFICE OF NISSAN TO CHECK THE INFORMATION ABOUT THE BRAKE JUDDER, TO SEE IF IT COULD CAUSE ALIGNMENT PROBLEMS THAT WOULD LEAD TO THIS KIND OF ABNORMAL WEAR. THERE IS NO PROOF AVAILABLE FROM NISSAN THAT THE ALIGNMENT ISSUE IS RELATED TO THE BRAKE JUDDER PROBLEM. I REQUEST A THOROUGH INVESTIGATION INTO WHAT THE EFFECTS OF THE BRAKE JUDDER ISSUE WOULD HAVE ON ALIGNMENT OF MY VEHICLE. THE FACT THAT PROBLEM REMAINED UNFIXED ON MY VEHICLE FOR SEVERAL MONTHS BECAUSE OF UNAVAILABLE PARTS IS A PROBLEM THAT SHOULD BE ADDRESSED WITHOUT DELAY. *JB