NHTSA Complaint #10145070 — 2004 HONDA ACCORD

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS issue reported to NHTSA

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Complaint Details

ODI Number	10145070
Vehicle	2004 HONDA ACCORD
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Date of Incident	June 13, 2005
Date Filed	December 13, 2005
Mileage	16,271 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NV

Consumer Description

ON JUNE 13, 2005 MY WIFE NOTICED A SQUEALING NOISE COMING FROM THE RIGHT REAR PORTION OF THE CAR. SHE SCHEDULED AN APPOINTMENT FOR JUNE 14 AT DESERT HONDA IN LAS VEGAS. THE SERVICE REP REPORTED TO ME THAT THE REAR BAKES WERE IN NEED OF REPLACEMENT, THIS DESPITE THE FACT THAT THE CAR HAD ONLY 16,271 MILES. I FIND THIS ISSUE TO BE UNACCEPTABLE. WE PURCHASED A HONDA LARGELY DUE TO A REPUTATION OF EXCELLENT RELIABILITY. CLEARLY WE WERE MISTAKEN. EITHER THE DEALERSHIP COMMITTED FRAUD BY PERFORMING AN UNNEEDED REPAIR, OR HONDA BUILT A CAR WITH VERY POOR QUALITY. I DO HAVE THE USED BRAKE PADS, OR AT LEAST WHAT THE DEALER CLAIMS IS THE PADS FROM OUR ACCORD. *NM

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