NHTSA Complaint #10144863 — 2000 FORD EXCURSION

DT: THE CONTACT STATED WHILE DRIVING AT 40 MPH THE VEHICLE RATTLED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE FIRST TIME THE FRONT ROTORS HAD TO BE TURNED. SEVERAL THOUSAND MILES LATER THE PROBLEM RECURRED. HE TOOK THE VEHICLE TO THE DEALERSHIP AGAIN. THIS TIME IT WAS THE REAR WHEEL ROTORS. THE ROTORS WERE TURNED. THE THIRD TIME HE TOOK THE VEHICLE TO THE DEALER HAVE IT SERVICED. THIS TIME THE BRAKE PADS, AND ROTORS WERE TURNED. THE DEALERSHIP TOLD HIM IT WAS THE DESIGN OF THE BRAKE SYSTEM, THE ROTORS WERE TOO SMALL FOR THE BRAKE SYSTEM. ALL REPAIRS HAVE BEEN MADE AT THE CONTACTED EXPENSE. *AK UPDATED 1/19/2006 - THE FRONT ROTORS WARPED WHICH CAUSED PULSATION WHILE BRAKING. *NM