NHTSA Complaint #10144833 — 1999 KAWASAKI VULCAN NOMAD

DEFECTIVE OIL GEAR DESTROYED THE ENGINE ON MY 1999 VULCAN NOMAD. KAWASAKI IS WILLING TO COVER ONLY THE PUMP AND GEAR OF THE ENGINE BUT NOT THE REST OF THE DAMAGE. I AM GOING TO BE CHARGED OVER $1,700 FOR THEIR FAULTY GEAR. THERE WAS NO WARNING, NO OFFICIAL RECALL, NO INSTRUCTIONS ON WHAT TO DO IF THE GEAR FAILED. I TRIED TO WORK IT OUT WITH KAWASAKI. THE LOCAL DEALER IS EVEN ON MY SIDE AND CALLED KAWASAKI MOTOR CORP TO FAUGHT FOR ME. WHEN I TRIED TO WORK IT OUT WITH KAWASAKI MOTOR CORP TECH DEPART, THE TECHNICIAN STATED TO ME THAT THE ENGINE DAMAGE WAS MY FAULT. I SHOULD HAVE NOTICED THE OIL LIGHT WAS ON AND THEIR SHOULD HAVE BEEN A NOISE COMING FROM THE ENGINE. WHEN I ROAD THE BIKE, THERE WAS NO LIGHT NOR ANY NOISE COMING FROM THE ENGINE EXCEPT RIGHT BEFORE IT TURNED OFF. ONCE THAT HAPPENED I COASTED OFF THE ROAD AND HAD IT TOWED BACK TO MY HOUSE. THE ONLY ONES TO TOUCH THE AREA LOCATED WITH THE OIL LIGHT WAS CERTIFIED KAWASAKI MECHANICS. THE ONLY TIMES THE AREA WAS TOUCHED WAS WHEN THERE WAS AN ELECTRICAL FIRE WAS UNDER THE TANK RIGHT BELOW THE LIGHT. THE OTHER TIME WAS WHEN THE OFFICIAL KAWASAKI MECHANICS REBUILT THE IGNITION SWITCH/LIGHT. *NM