NHTSA Complaint #10144758 — 1997 DODGE RAM

DT: THE CONTACT STATED TWO OF CONTINENTAL CONTITRAC TIRES HAVE DEFECTS. THE TIRE SIZE IS LT23585R16. THE FRONT PASSENGER TIRE BLEW OUT WHILE DRIVING, CAUSING DAMAGE TO THE FENDER, DOOR, AND BUMPER. HE SENT THE TIRE TO THE MANUFACTURER FOR INSPECTION. THEY DENIED THE CLAIM FOR REIMBURSEMENT OF THE DAMAGE DONE TO THE VEHICLE. THE MANUFACTURER INSISTED THAT THE TIRE DEFECT WAS CAUSED BY RUNNING OVER SOMETHING ON THE HIGHWAY. THIS TIRE WAS REPLACED. ONE MONTH LATER,THE CONTACT WAS LOOKING AT THE FRONT OF DRIVER'S SIDE TIRE AND A FOOT LONG AIR BUBBLE APPEARED, AND THE METAL CORD CAME OUT OF THE TIRE. THIS TIRE HAS NOT BEEN REPLACED. HE CONTACTED THE MANUFACTURER, AND ASKED THE CONTACT TO SEND BACK THE FIRST TIRE. HE DID NOT TELL THE MANUFACTURER ABOUT THE DEFECT WITH THE SECOND TIRE. HE PLANNED ON TAKING BOTH TIRES TO THE DEALERSHIP FOR INSPECTION. *AK