NHTSA Complaint #10144342 — 2002 BUICK REGAL STEERING:RACK AND PINION

Complaint Details

ODI Number	10144342
Vehicle	2002 BUICK REGAL
Component	STEERING:RACK AND PINION
Date of Incident	October 13, 2005
Date Filed	December 2, 2005
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

RATTLE TRANSMITTED THROUGH THE STEERING COLUMN AT 22,000 MILES. DEALER REPLACED LOWER STEERING SHAFT UNDER WARRANTY. RATTLE CAME BACK AT 57,000 MILES AND I NEEDED THE SAME PART REPLACED AGAIN PLUS I NEEDED A NEW RACK. CAR IS NOT UNDER WARRANTY AND I FELT THESE PARTS SHOULD NOT FAIL AT 57,000 MILES, ESPECIALLY ONE OF THE PARTS FOR A SECOND TIME. COST TO FIX WAS $1400 OF WHICH GM PICKED UP 40%. *NM

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