NHTSA Complaint #10144165 — 2004 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10144165
Vehicle	2004 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	November 30, 2005
Date Filed	December 1, 2005
Mileage	23,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

MY 2004 VW PASSAT HAS 23,700 MILES ON IT WHEN THE STOP ENGINE LIGHT WENT ON. I HAD IT TOWED TO EAST COAST VW WHERE I HAD LEASED IT. THEY TOLD ME I HAVE THE WELL KNOWN 'ENGINE SLUDGE' PROBLEM AND IT WILL COST BETWEEN $2700 AND $5000 TO REPAIR IT. I WAS TOLD THAT I NEEDED MY OIL CHANGE HISTORY DOCUMENTATION. I PRODUCED 5 INVOICES FOR THE TIME I HAD THE CAR (DEC. 3, 2003). I WAS TOLD MY INVOICES WERE NOT GOOD ENOUGH AND VW WILL NOT HONOR MY WARRANTY. *JB

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