NHTSA Complaint #10143973 — 1999 FORD EXPEDITION

SEVERAL TIMES THIS HAPPENED. AFTER RAIN OR SNOW THE ELECTRONICS IN MY 1999 EXPEDITION GOES CRAZY. SUCH AS VEHICLES FAN RUNS AFTER TRUCK IS TURNED OFF, WHEN IN DRIVE RADIO GOES OUT, BEEPING NOISES ETC ETC. THIS IS KNOWN TO BE CAUSED BY A LEAK IN THE VEHICLES WINDSHIELD WHICH IS UNDETECTABLE BY THE OWNER. WATER LEAKS BEHIND THE FUSE PANEL AND THE GEM MODULE AND CAUSES ELECTRICAL HAVOC. CAR WILL EVEN TRY STARTING ON ITS OWN W/O KEYS IN IT. FORD HAS KNOWN ABOUT THIS WINDSHIELD DEFECT AND WILL DO NOTHING TO RECTIFY IT. THIS STARTED THIS YEAR SEVERAL TIMES. THE DEALER IS REPLACING THE WINDSHIELD BECAUSE TO RESEAL IT HAS TO BE REMOVED AND IN THE PROCESS THEY CRACK. THE FUSE BOX AND GEM MODULE ALSO HAS TO BE REPLACED DUE TO CORROSION OVER TIME CAUSED BY THE UNKNOWN LEAK. THE WATER LEAKS DOWN THE FRONT PILLAR AND THEN BEHIND THE DASHBOARD. ALL THE WHILE THE OWNER IS UNAWARE OF THIS HAPPENING OVER TIME. FORD HAS KNOWN ABOUT THE DEFECTIVE SEAL ON THE WINDSHIELDS OF SEVERAL YEAR MODELS OF EXPEDITIONS. THIS IS ALSO A DEFINITE FIRE HAZARD AND A DEFINITE DANGER ESP. THOSE WHO PARK IN THERE ATTACHED GARAGES. REPAIRS COST THE OWNERS BETWEEN $600.00 TO WELL OVER $1000.00. THIS ISN'T FAIR WHEN A DEFECT LIKE THIS IS COMMON KNOWLEDGE TO ALL DEALERS AND OWNERS OF THESE VEHICLES. MY VEHICLE IS A TOP OF THE LINE EDDIE BAUER MODEL AND THE PRICE NEW WAS IN THE $40,000 RANGE. THE NHTSA SHOULD FULLY INVESTIGATE THIS AND DEMAND A RECALL AND REIMBURSEMENT TO THOSE WHO PAID DEARLY FOR THIS DEFECT THAT CAME STRAIGHT FROM THE ASSEMBLY LINE TO US. *JB