NHTSA Complaint #10143749 — 2000 DODGE GRAND CARAVAN SUSPENSION:FRONT:MACPHERSON STRUT

Complaint Details

ODI Number	10143749
Vehicle	2000 DODGE GRAND CARAVAN
Component	SUSPENSION:FRONT:MACPHERSON STRUT
Date of Incident	November 25, 2005
Date Filed	November 28, 2005
Mileage	106,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WI

Consumer Description

I BROUGHT MY 2000 GRAND CARAVAN IN FOR ROUTINE OIL CHANGE. SERVICE MGR. I WAS INFORMED THAT MY LEFT STRUT TOWER/STRUT SEATING WAS BEGINNING TO RUST AND THAT IT WOULD COST OVER $700 TO REPAIR. STATED IT SHOULD BE REPAIRED SOON OR COULD CAUSE SERIOUS ACCIDENT IF IT FAILS. THE RIGHT ONE IS PERFECTLY FINE. I PROCEEDED TO DO RESEARCH ON THE INTERNET AND HAVE FOUND OUT THAT THIS IS A VERY COMMON "FAILURE". WHY HAS THIS NOT BEEN ADDRESSED OTHER THAN TSB 2304402? ISN'T THIS A SAFETY ISSUE AND SHOULDN'T THERE BE A RECALL? WHAT RECOURSE DO I HAVE BEFORE I SPEND THIS MONEY THAT I DON'T FEEL IS MY FAULT OR CAUSE? *JB

Related Complaints for the 2000 DODGE GRAND CARAVAN

Other SUSPENSION:FRONT:MACPHERSON STRUT Complaints

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#10196734 — July 18, 2007 — TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT NOTICED RUST ON THE TOP OF THE STRUT TOWER. THE RUST HA...

#10168610 — September 19, 2006 — DT*: THE CONTACT STATED WHILE DRIVING 50 MPH, A CLUNKING NOISE WAS HEARD COMING FROM THE LEFT FRONT OF THE VEHICLE. ...

#10165134 — August 10, 2006 — THE PROBLEM DESCRIBED HEREIN IS ABOUT MY 2000 DODGE GRAND CARAVAN. OVER THE PAST YEAR I NOTICED SOME RUSTING AT THE L...

#10157138 — May 9, 2006 — MY 2000 DODGE GRAND CARAVAN IS RUSTING AT THE TOP OF THE STRUT TOWERS ON BOTH THE LEFT AND RIGHT SIDES. MY MECHANIC ...

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