NHTSA Complaint #10143445 — 2000 VOLKSWAGEN PASSAT
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10143445 |
| Vehicle | 2000 VOLKSWAGEN PASSAT |
| Component | SUSPENSION:FRONT:CONTROL ARM:LOWER ARM |
| Date of Incident | |
| Date Filed | |
| Mileage | 63,011 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | KY |
Consumer Description
DT: THE CONTACT WAS COMPLAINING ABOUT A FRONT SUSPENSION CONTROL ARM:LOWER ARM PROBLEM. THE RUBBER BOOT PREMATURELY WORE OUT. HE RECEIVED A SPECIAL SERVICE ACTION FOR THIS PROBLEM IN NOVEMBER 2004 FROM THE MANUFACTURER. HE TOOK THE VEHICLE TO LOCAL DEALER FOR REPAIRS. LATER, WHILE HE WAS INSPECTING THE VEHICLE, HE DISCOVERED THE DEFECTIVE PART HAD NOT BEEN REPLACED. WHEN HE CONTACTED THE DEALER, THEY WERE NO LONGER WILLING TO OFFER A FREE REMEDY UNDER THIS SPECIAL SERVICE CAMPAIGN. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. *AK
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