NHTSA Complaint #10143348 — 2005 BUICK TERRAZA

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10143348
Vehicle	2005 BUICK TERRAZA
Component	STEERING
Date of Incident	October 13, 2005
Date Filed	November 21, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

I OWN A 2005 BUICK TERRAZA. BOUGHT THE VEHICLE IN JULY OF 2005 AT AROUND 8000 MILES NOTICED A VIBRATION IN THE STEERING WHEEL ,TOOK IT TO THE DEALER AND THEY SAID THE TIRES NEEDED TO BE RE-BALANCED. AFTER I LEFT DEALERSHIP STILL NOTICED THE VEHICLE SHAKING. WENT BACK TO THE DEALERSHIP FRONT TIRES ARE NOW GOING BALD AND THEY STATE IT WAS MY FAULT FOR NOT ROTATING AT 5,000 MILES. SO THEY DO IT FOR ME REBALANCE TIRES AND SAY IT IS OKAY. AFTER 4 TIMES OF GOING BACK TO DEALERSHIP FOR THE VIBRATION THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. SO I AM SUPPOSED TO LIVE WITH THIS VIBRATION WHEN DRIVING AT SPEEDS OF 65-70. THIS IS A BIG SAFETY ISSUE SINCE THIS WILL JUST LEAD TO MORE PROBLEMS DOWN THE ROAD. THE DEALER POINTS THE FINGER TO BUICK , BUICK POINTS THE FINGER BACK TO THE DEALERSHIP AND NOBODY WANTS TO TACK RESPONSIBILITY FOR THIS. *JB

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