NHTSA Complaint #10142903 — 2005 VOLKSWAGEN JETTA ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10142903
Vehicle	2005 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	September 15, 2005
Date Filed	November 16, 2005
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WV

Consumer Description

ANY TIME THE VEHICLE IS NOT OPERATED FOR A FEW HOURS OR LONGER, THE ENGINE MAKES A VERY LOUD GRINDING NOISE UPON STARTING. THE NOISE LASTS LESS THAN 30 SECONDS, THEN A HIGH-PITCHED NOISE FOLLOWS BEFORE BOTH NOISES CEASE. I HAVE BEEN EXPERIENCING THESE NOISES SINCE I PURCHASED THE VEHICLE. I TOOK THIS VEHICLE TO THE DEALERSHIP FOR REPAIRS DUE TO THIS NOISE, AND WAS INFORMED THAT THERE WAS NOTHING THEY COULD DO AND THAT ALL NEW VEHICLES ON THE LOT WERE MAKING THE SAME NOISE. THE SALESMAN SUGGESTED THAT THE GRINDING NOISE WAS THE CATALYTIC CONVERTERS STARTING UP AND THE HIGH-PITCHED NOISE THAT FOLLOWED WAS THE FUEL PUMP. STILL, IT DOES NOT SOUND NORMAL, AND THE NOISE DOES NOT OCCUR IF THE VEHICLE HAS ONLY BEEN RESTING FOR A MATTER OF MINUTES. I FIND IT DIFFICULT TO BELIEVE THAT A NORMAL FUNCTION OF THE VEHICLE WOULD MAKE SUCH A NOISE, AND THEN ONLY MAKE IT ON CERTAIN OCCASIONS. *JB

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