NHTSA Complaint #10142792 — 2004 FORD F-250

ENGINE AND ENGINE COOLING:ENGINE:DIESEL issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10142792
Vehicle 2004 FORD F-250
Component ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State CA

Consumer Description

DT: THE CONTACT STATES WHILE TRYING TO ACCELERATE THE TURBO ON THE VEHICLE WILL NOT ALLOW THE VEHICLE TO MOVE; IT WILL CREEP FORWARD BUT WILL NOT ACCELERATE. ALSO, IF YOU ARE PULLING WEIGHT WITH THE VEHICLE IT WILL ACTUALLY MOVE BACKWARDS. THIS PROBLEM OCCURS ON A DAILY BASIS. THE DEALERSHIP HAS REPLACED THE TURBO AND THIS WILL CORRECT THE PROBLEM FOR ABOUT A MONTH AND THEN THE PROBLEM WILL REOCCUR. THEY ARE UNABLE TO COME UP WITH A REMEDY TO CORRECT THIS DEFECT. THE SERVICE MANAGER EXPLAINED TO HIM THE ONLY REPAIR IS TO CONTINUE TO REPLACE THE TURBO. *NM

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