NHTSA Complaint #10142657 — 2001 FORD EXPEDITION

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10142657
Vehicle 2001 FORD EXPEDITION
Component EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
Date of Incident
Date Filed
Mileage 69,300 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State OH

Consumer Description

THERE WAS A HEAVY RAIN THE EXPEDITION WAS PARKED OUTSIDE. THERE WAS WATER ON THE FLOOR MAT. THE HEADLIGHTS, WINDSHIELD WIPERS, RADIO WORKED WHEN THE EXPEDITION WAS OFF. YET WOULD NOT WORK WHEN THE CAR WAS ON. THE EXPEDITION ACTED ON ITS OWN. WE TOOK THE EXPEDITION TO THE DEALERSHIP (JIM KEIM FORD) WHERE WE PURCHASED THE VEHICLE. THEY CHARGED US 893.00 TO FIX THE FUSE PANEL, SENSOR PANEL AND RESEAL THE ENTIRE FRONT WINDOW. THEN JIM KEIM TOLD ME IT WOULD BE ANOTHER 200.00 IF THEY BROKE THE WINDSHEILD. I PAID THE MONEY AND HAVE NOT HAD A PROBLEM SINCE. *JB

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