NHTSA Complaint #10142450 — 2002 FORD ZX2 (ESCORT)

POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES issue reported to NHTSA

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Complaint Details

ODI Number	10142450
Vehicle	2002 FORD ZX2 (ESCORT)
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
Date of Incident	November 8, 2005
Date Filed	November 11, 2005
Mileage	21,350 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

IN MAY 2002, I PURCHASED A FORD ESCORT ZX2. SINCE THAT TIME I HAVE PUT 21,000 MILES ON THE CAR. RECENTLY, I STARTED EXPERIENCING PROBLEMS WHERE THE AUTOMATIC TRANSMISSION WOULD SLIP, ESPECIALLY WHEN GOING UP AN INCLINE. YESTERDAY, MY ENGINE LIGHT WENT ON AND I SCHEDULED AN APPOINTMENT WITH MILLER BROTHERS FORD IN ELLICOTT CITY, MD. THIS MORNING I RECEIVED A CALL FROM THE SERVICE ADVISOR STATING THAT ONE TRANSMISSION COOLING LINE HAD FAILED AND THE SECOND WAS ALSO ABOUT TO GO. BOTH NEEDED REPLACEMENT. THE ESTIMATE FOR REPAIRS IS $890.00. FROM WHAT I UNDERSTAND, THE TRANSMISSION COOLING LINES ARE BASICALLY WITHIN THE FRAME OF THE CAR AND DO NOT HANG UNDERNEATH THE CAR. THEREFORE, IT IS DOUBTFUL THAT I HAVE RUN OVER SOMETHING TO CAUSE THE DAMAGE. ALSO, HOW CAN BOTH COOLING LINES GO BAD AT THE SAME TIME? IS THIS NOT A DEFECT WITH THIS CAR? *JB

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