NHTSA Complaint #10142285 — 2001 CHEVROLET IMPALA STEERING

Complaint Details

ODI Number	10142285
Vehicle	2001 CHEVROLET IMPALA
Component	STEERING
Date of Incident	November 9, 2005
Date Filed	November 9, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

AFTER A YEAR OF CLUNKING SOUNDS IN THE STEERING COLUMN, I'VE JUST TAKEN THE CAR IN FOR SERVICE. I WAS TOLD IN THE PAST THAT IT WAS NOT A PROBLEM. NOW THE SOUNDS ALL ADD UP TO $1500 IN REPAIRS, FOR A PROBLEM THAT I'VE FOUND 4 OTHER IMPALA OWNERS HAVE. NEEDED FOR REPAIR ARE STEERING GEAR, STEERING SHAFT, POWER STEERING PUMP, SERPENTINE BELT (OLD ANYWAY), AND ALL WHEEL ALIGNMENT (RECOMMENDED FOR THIS WORK). ALL TOTALING JUST UNDER $1700. MY AUNT HAD A SIMILAR PROBLEM, IT WAS REPAIRED TWICE UNDER WARRANTY. TALKING ON BREAK AT WORK, FOUND OUT OUR COMPANY CAR (IMPALA) HAS THE SAME ISSUE, ANOTHER EMPLOYEES IMPALA HAS THE SAME NOISE. THIS IS A MANUFACTURER PROBLEM THAT THEY WILL NOT RECOGNIZE. *NM

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