NHTSA Complaint #10142019 — 2000 FORD F-250 SD

DRIVING AT 45 MPH , I HEARD A LOUD BANG AND THE ENGINE STARTED MISSING. I STOPPED ON THE SIDE OF THE ROAD AND DISCOVERED THE BOOT ASSEMBLY & SPARK PLUG WERE MISSING. THE NEXT DAY I BOUGHT A SPARK PLUG AND A BOOT AND PUT IT BACK TOGETHER (SOMEWHAT) AND WENT BACK HOME. THIS ALL HAPPENED 200 MILES FROM HOME ON A FISHING TRIP. I CONTACTED THE DEALER AND WAS INFORMED FORD WAS NOT DOING ANY OUT OF WARRANTY SERVICE, I HAD 54687 MILES ON MY 2000 F-250 5.4 L. AFTER MANY PHONE CALLS AND HEATED DISCUSSIONS WITH THE DEALER , THEY SAID FORD WOULD PAY FOR THE PARTS IF I PAID THE LABOR ,THIS COST ME $1385.26. THIS WAS THE #5 SPARK PLUG. ON AUGUST 3, 2003 AT 57646 MILES THE #2 SPARK PLUG BLEW OUT RESULTING IN THE SAME REPAIR AS BEFORE , BUT THIS TIME THE DEALER CALLED IT A "PO7 " GOODWILL WARRANTY "GIVEN" TO ME FOR $495.00. BOTH TIMES THE RESPECTIVE HEAD WAS REPLACED. I HAD NOT TAMPERED WITH ANY OF THE SPARK PLUGS, BECAUSE IN THE OWNERS MANUAL IT STATED THE SPARK PLUGS ARE GOOD FOR 100,000 MILES. THIS VEHICLE IS MY PERSONAL VEHICLE AND NOT USED FOR ANY TYPE OF COMMERCIAL USE. *NM