NHTSA Complaint #10141438 — 1999 CHRYSLER CONCORDE

STRUCTURE:BODY:TRUNK LID issue reported to NHTSA

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1 Injury Vehicle Towed

Complaint Details

ODI Number	10141438
Vehicle	1999 CHRYSLER CONCORDE
Component	STRUCTURE:BODY:TRUNK LID
Date of Incident	July 30, 2003
Date Filed	November 1, 2005
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

DT: THE CONTACT STATED THE MECHANIC AT THE LOCAL DEALERSHIP TOLD HIM THE HYDRAULIC LIFT THAT HOLDS UP THE TRUNK WAS NOT DESIGNED TO HOLD THE LOAD. WHILE IN USE THE TRUNK FELL AND HIT HIM IN THE NECK. HE USUALLY CAN CATCH THE TRUNK BEFORE IT FALLS. THIS HAS BEEN HAPPENING SINCE PURCHASE OF VEHICLE. THE DEALERSHIP STATED THE HYDRAULIC LIFT NEEDED TO BE REPLACED ON BOTH SIDES. ALSO, STATED THE VEHICLE WAS LOW TO THE GROUND, THE FRONT END SCRAPED WHILE BACKING OUT OF THE DRIVEWAY OR DRIVING OVER A BUMP. HE HAS TAKEN THE VEHICLE TO TWO DEALERSHIPS, AND WAS WILLING TO PAY OUT OF POCKET. BOTH DEALERSHIP STATED THERE WAS NOTHING THAT COULD BE DONE.*AK *JB

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