NHTSA Complaint #10141236 — 2001 SUZUKI XL-7

I OWN A 2001 SUZUKI XL7 4X4, 51,000 MILES. SUZUKI WON'T HONOR THEIR WARRANTY FOR THIS ENGINE. THE WARRANTY IS FOR 100,000 MILES OR 7 YEARS ON THE ENGINE. WELL, I HAVE A SERIOUS PROBLEM WITH MY SUZUKI XL7. THERE IS AN ENGINEERING DESIGN FLAW IN THE AUTOMATIC TENSION ADJUSTMENT FOR THE TIMING CHAIN AS NOTED IN A SUZUKI INTERNAL SERVICE BULLETIN. SUZUKI TURNS A DEAF EAR AND BLIND EYE TO THIS PROBLEM. IT WILL COST ME $3,000 TO FIX MY CAR. THIS VEHICLE IS UNSAFE TO DRIVE, THE ENGINE JUST STOPPED ON ME, WHILE I WAS DRIVING HOME FROM WORK, AT 1:00 A.M., IN THE MORNING, ON OCT. 5, 2005. I WAS PETRIFIED WHEN THIS HAPPEN TO ME. THE DEALER IS TELLING ME THAT BECAUSE OTHER PEOPLE HAVE WORKED ON IT BEFORE (SPARK PLUGS AND WIRES ARE ALL I HAVE HAD DONE TO IT) THAT THEY WON'T HONOR THE WARRANTY BUT WILL FIX IT FOR A FEE. I AM NOW FACED WITH A BEAUTIFUL VEHICLE THAT WILL NOT RUN AND STILL HAVE TO MAKE PAYMENTS TO THE BANK. WITH NO WAY TO GET TO WORK AND EARN INCOME, I AM NOW FACED WITH LOSING MY HOME. THIS IS SUZUKI'S TOP OF THE LINE MODEL. I HAVE DONE SOME RESEARCH ON THE INTERNET AND FOUND THAT THEY HAVE HAD THIS PROBLEM SINCE 1999. PLEASE SEE THE LINK THAT I HAVE PROVIDED. ACTION NEEDS TO TAKEN AGAINST THEM. WWW.CARREVIEW.COM. *NM