NHTSA Complaint #10141207 — 2005 DODGE MAGNUM

PURCHASED A PREVIOUSLY OWNED 2005 DODGE MAGNUM FROM LOCAL DEALERSHIP 45 DAYS AGO I EXPERIENCED VERY SERIOUS PULLING TO THE RIGHT. THE DEALERSHIP HAS INDICATED IT HAD THE VEHICLE ALIGNED AND TWO (2) NEW FRONT TIRES INSTALLED BEFORE PURCHASE. THEY HAVE HAD ME (THEY PAID) TAKE IT IN FOR THREE (3) MORE ALIGNMENTS WITH THE LAST TIME THE TECHNICIANS NEEDED TO REPLACE BENT TIE RODS BEFORE THE ALIGNMENT COULD EVEN BE COMPLETED. IT CONTINUES TO HAVE A VERY SERIOUS PULL TO THE RIGHT, WITH NO RESOLUTION IN SIGHT. THE ALIGNMENT SHOP HAS INDICATED IT IS USING THE LATEST DODGE BULLETINS PERTAINING TO THE ALIGNMENT ISSUE (2 PREVIOUS VERSION ALSO EXIST). FEATHERING OF THE 'NEW' FRONT TIRES IS ALREADY APPARENT AND I KNOW IT WILL ONLY GET WORST; WHETHER IT IS THE UNNECESSARY REPLACEMENT OF TIRES OR AN INCIDENT CAUSED BY THIS EXCESSIVE UNEVEN WEARING OF TIRE TREAD. THE DEALERSHIP IS NOW NON-RESPONSIVE AND HAS REFUSED TO DO ANYTHING MORE. THEY HAVE DECLARED IT AS 'NORMAL' FOR THIS VEHICLE AND IT IS DUE TO A MANUFACTURER DESIGN PROBLEM. I HAVE A NEW BORN BABY THAT I AM SCARRED TO STRAP HER INTO THIS DEATH TRAP. IT IS THE ONLY VEHICLE THAT MY WIFE AND I OWN AND ARE AFRAID TO EVEN DRIVE IT. IT IS AN ACCIDENT WAITING TO HAPPEN. *JB