NHTSA Complaint #10141080 — 2002 KIA SEDONA

WHEN THE ELECTRIC LOCK IS USED ON THE KIA SEDONA IT DISABLES THE FOLLOWING: ELECTRIC WINDOWS, DASH LIGHTS (ALL) INTERIOR DOME LIGHTS AND TAIL LIGHTS LICENSE PLATE LIGHT AND ALL PARKING LIGHTS ARE LOST. AFTER SETTING OVERNIGHT THE SYSTEMS COME BACK ON LINE SO FAR. HOWEVER IF SOMEONE HITS THE LOCKS AND IT IS AT NIGHT, ALL THE LIGHT THAT ANOTHER DRIVER WOULD SEE FROM THE REAR ARE OUT. THE DRIVER CAN NOT SEE ANY INSTRUMENTS AT ALL. AND ANY WINDOWS THAT WERE OPEN WILL NOT CHANGE POSITION. WE TOOK IT TO KIA THEY SAID A RELAY WAS MISSING. HOWEVER THE ENTIRE PRESCRIBED SET OF RELAYS WERE IN PLACE, THEY ALSO SAID THE FUSE BLOCK WAS MELTED, AND IT HAD TO BE ORDERED, THEY RETURNED THE CAR TO MY WIFE AND SHE DROVE IT HOME AGAIN. THEY PROVIDE A PICTURE OF WHAT WAS ORDERED. I LOOKED AT THE CAR AND THERE WASN'T ANY RELAY MISSING AND IF THE FUSE / RELAY WAS MELTED IT WAS NOT APPARENT FROM THE INSTALLED CONDITION. THERE WAS NOT EVIDENCE THAT ANYTHING WAS REMOVED (ALL BOLTS AND INSTALLATION HARDWARE WAS STILL INTACT AND DIRTY AND NO FINGER PRINTS WERE PRESENT) WE ARE WAITING ON THE PART DELIVERY. THIS CAR WAS NOT SAFE TO DRIVE YET KIA DID NOT GIVE ANY THOUGHT TO RELEASING IT TO MY WIFE TO DRIVE. WE HAVE PARKED IT UNTIL THE PART COMES IN. THE FAILURE HAS HAPPENED EVERY TIME THE LOCKS ARE USED OVER THE LAST WEEK. *JB