NHTSA Complaint #10140682 — 2000 VOLVO S70

MY CAR WAS JERKING AND STALLING WITHOUT ANY NOTICE. MY WIFE USE TO TELL ME ALL THE TIME THAT IT WAS DOING THAT. THIS WENT ON FOR A FEW MONTHS OR MAYBE EVEN LONGER. I DECIDED TO DRIVE THE CAR AND IT NEVER HAPPENED WITH ME UNTIL I WAS DRIVING ON VACATION TO N.C. AND IT JUST CUT OFF WHILE I WAS WITH MY FAMILY. I HAD TO PUSH THE CAR OF THE ROAD. I CONTINUED TO ATTEMPT TO RESTART THE VEHICLE. IT RESTARTED, AND I WENT TO THE NEAREST VOLVO DEALER AND HAD TO HAVE THE ELECTRONIC THROTTLE MODULE (ETM) REPLACED. $1014 WORTH OF REPAIRS, FROM ONE OF THE BEST CARS KNOWN FOR SAFETY AND RELIABILITY IN THE WORLD AND I FELT HELPLESS. I KNOW THAT THIS IS A DEFECT AND RECALL ISSUE AND WOULD LIKE TO BE REIMBURSED OR GIVEN CREDIT AT A VOLVO DEALERSHIP TO MAKE UP FOR MY LOSS AND JUST MAKE THIS MATTER RIGHT. I STILL HAVE THE INVOICE SERVICE RECEIPT WITH ALL THE INFORMATION ON IT. THE VOLVO DEALERSHIP WHERE THE REPAIRS WERE MADE WAS CROWN VOLVO IN GREENSBORO N.C. THANK YOU FOR ALLOWING ME TO MAKE A COMPLAINT. HOPEFULLY ENOUGH PEOPLE WITH THE SAME PROBLEM CAN MAKE SOME KEY PERSONNEL THINK ABOUT THE SAFETY ISSUES AND RELIABILITY CONCERNS OF THESE VEHICLES. *NM