NHTSA Complaint #10140596 — 2004 DODGE DAKOTA

TOOK DELIVERY OF TRUCK ON 6/24/04 WITH 341 MILES AT DELIVERY. NOT EVEN SIX MONTHS LATER, 12/16/04 IN FOR SERVICE DUE TO VIBRATION WHILE BRAKING. THEY REPLACED BOTH FRONT BRAKE ROTORS AND PADS, MILEAGE 12,031. A LITTLE OVER SIX MONTHS LATER, 6/27/05 IN FOR SERVICE AGAIN, FOR THE SAME VIBRATION WHILE BRAKING. AGAIN THEY REPLACED BOTH FRONT ROTORS, MILEAGE 25,033. WE WERE TOLD BY THE DEALER THAT CHRYSLER WILL NOT WARRANTY THEM AGAIN, THIS WAS THE LAST TIME THEY WOULD WARRANTY THE BRAKES. ABOUT THREE WEEKS AGO, AT APPROXIMATELY 33,000 MILES NOTICED THE VIBRATION AGAIN. CALLED THE DEALER AND WE WERE TOLD WE WOULD HAVE TO CALL THE (800) NUMBER AND SEE WHAT THEY SAID. FIRST SPOKE WITH MATT, THEN WAS TRANSFERRED TO DON IN OUT OF WARRANTY DEPARTMENT (WHEN CALLING THE 800 NUMBER) I WAS TOLD THAT IF IT WAS CAUSED BY THE CALIPERS THEY WOULD PAY TO REPAIR THE CALIPERS AND ROTORS, HOWEVER IF IT WAS DUE TO THE ROTORS ONLY, WE WOULD BE RESPONSIBLE FOR PAYING FOR THE REPAIR. ASKED ABOUT THE LEMON LAWS, AS THIS IS THE THIRD TIME IN FOR THE SAME REPAIR SINCE OWNING THE TRUCK. I'VE NEVER HEARD OF SOMEONE HAVING THIS MUCH TROUBLE WITH BRAKES. THIS NOT NORMAL WEAR AND TEAR, BRAKES SHOULD LAST LONGER THAN 12, 0000 MILES. WAS FURTHER TOLD BY DON, THAT I WOULD HAVE TO CONTACT MY STATE ATTORNEYS OFFICE TO DEAL WITH THE LEMON LAW ISSUE. IN LOOKING AT THE LEMON LAW BOOK THAT I WAS PROVIDED UPON DELIVER OF MY TRUCK IT STATES I SHOULD CONTACT CHRYSLER/DODGE IN WRITING BY MAIL OR CONTACT THROUGH WEBSITE. THIS IS NOT MY FIRST DODGE TRUCK, BUT AFTER THIS ORDEAL I AM STARTING TO THINK IT WILL BE MY LAST, WITH THE PROBLEM I'VE BEEN HAVING WITH THIS BRAKE ISSUE. *JB