NHTSA Complaint #10140368 — 1998 DODGE AVENGER

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT issue reported to NHTSA

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Complaint Details

ODI Number	10140368
Vehicle	1998 DODGE AVENGER
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	June 1, 2001
Date Filed	October 20, 2005
Mileage	62,309 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

DT: THE CONTACT RECEIVED RECALL 00V421002 FIVE YEARS AGO. WHEN SHE TOOK THE VEHICLE TO THE DEALERSHIP THEY STATED THERE WAS NOTHING WRONG WITH THE BALL JOINTS. THE BALL JOINTS WERE MAKING AN INTERMITTENT CLUNG AT THAT TIME. THE PROBLEM GOT PROGRESSIVELY WORSE. THE CONTACT STATES IT SOUNDED LIKE THE WHEEL WAS GOING TO FALL OFF. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON OCTOBER 19, 2005. THEY STATED THERE WAS EXCESSIVE WEAR ON LOWER BALL JOINTS, AND THEY SHOULD BE REPLACED SOON. THE VEHICLE WAS CHECKED AT TWO OTHER PLACES ,AND THEY STATED THE SAME THING. WHEN SHE CALLED CHRYSLER, THEY INSISTED THAT THE DEALERSHIP HAD TO DO THE WORK. CHRYSLER THEN CALLED THE DEALERSHIP, AND THEY STATED THE RECALL WAS ON THE BOOT THAT COVERED THE BALL JOINT AND IT WAS NOT SEALED PROPERLY. THE DEALERSHIP STATED THE BOOT WAS NOT DAMAGED, IT WAS JUST THE BALL JOINT. *AK

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