NHTSA Complaint #10140218 — 1999 FORD EXPLORER

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10140218
Vehicle	1999 FORD EXPLORER
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Date of Incident	October 14, 2005
Date Filed	October 19, 2005
Mileage	99,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

DT: CONTACT OWNS A 1999 FORD EXPLORER. THE PLASTIC VENT INSIDE THE HEATER CONTROL ASSEMBLY BROKE. THIS PLASTIC VENT REGULATES WHERE THE AIR WILL CIRCULATE THROUGH OUT THE VEHICLE. ALSO, IT CONTROLS THE DEFROSTER/DEFOGGER SYSTEM. DURING THE WINTER MONTHS IT WOULD BE DIFFICULT TO SEE WITHOUT THE WINDSHIELD BEING DEFROSTED. THE SERVICE DEALER STATED THE ENTIRE ASSEMBLY WILL NEED TO BE REPLACED, BUT IT HAS NOT BEEN DETERMINED WHY THE COMPONENT BROKE. THE MANUFACTURER SAID THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND NOT DO ANYTHING. THE MANUFACTURER SAID THAT THE CONTACT WOULD HAVE TO REPAIR THE VEHICLE AT HIS OWN EXPENSE. *AK

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