NHTSA Complaint #10139831 — 2000 FORD EXPEDITION

ROLLING UP DRIVER WINDOW-CLICKING NOISE/TICKING IN FRONT END DURING SLOW TURNS-SLOWING DOWN/ENGINE VIBRATION AND ROARING ON ACCELERATION/ACCELERATOR STICKING WHILE USING CRUISE CONTROL/ELECTRICAL PROBLEMS(I.E-WINDOWS ROLLING UP AND DOWN W/OUT PROMPTING, DOOR LOCKS INOPERABLE, RUNNING BOARD LIGHTS FLASHING ON AND OFF OR NON-FUNCTIONING, ILLUMINATED TEMP. AND COMPASS FLASHING OR NON-FUNCTIONING, FAN IN A/C RUNNING FOR NO REASON W/VEHICLE OFF AND KEYS OUT OF IGNITION, INDICATOR LIGHTS IN DASH FLASHING ON AND OFF, WIPERS OPERATING W/OUT PROMPTING, REAR WINDOW WIPER NON-FUNCTIONING, STEREO ONLY WORKING IN PARK AND REVERSE OR NOT AT ALL, ELECTRICAL CLICKING NOISE UNDER THE DASH, LEFT BLINKER FASTER THAN THE RIGHT)/BLACK FOAM SUBSTANCE COMING FROM A/C VENTS/THUMPING NOISE RIGHT WIPER WHEN IN USE. THE PROBLEMS HAVE BEEN REPORTED TO FORD DEALER AND THEY STATED IT WAS A BAD GEM MODULE AND TOLD US THAT IT WAS GETTING WET. THEY STATED TO DISCONNECT THE BATTERY WHEN THE VEHICLE IS PARKED. THESE PROBLEMS ARE WORSE WHEN IT RAINS. THEY ALSO STATED THAT THIS WILL HAPPEN IF IT IS HUMID. WE LIVE IN FLORIDA, I DON'T THINK THAT WE SHOULD HAVE TO DISCONNECT THE BATTERY EVERYTIME WE PARK THE VEHICLE. BUT IF WE DON'T, WE HAVE ALL OF THIS GOING ON WHEN THE VEHICLE IS OFF AND THEN THE BATTERY GOES DEAD. I WAS DRIVING ON THE HIGHWAY AND ALL OF THESE THINGS STARTED HAPPENING AT ONE TIME, IT WAS RAINING. I ALMOST LOST CONTROL OF THE VEHICLE TRYING TO GET THE WIPERS TO FUNCTION AND GET THE VEHICLE OFF THE ROAD UNTIL ALL OF THIS STOPPED. I BOUGHT THE TRUCK USED FROM A LOCAL DEALER BACK IN NOVEMBER OF LAST YEAR. THE PROBLEMS BEGAN ALMOST IMMEDIATELY. AS THE PROBLEMS HAVE GOTTEN WORSE, I LOOKED THIS UP ON THE INTERNET AND FOUND THAT FORD KNEW ABOUT THE PROBLEM WITH THE GEM MODULE, JUST AS THEY KNEW ABOUT THE CRUISE CONTROL PROBLEM AND THEY ARE DOING NOTHING TO FIX IT. AS I STATED ABOVE, THEIR ANSWER TO THE PROBLEM WHICH THEY KNEW EXISTED, IS TO DISCONNECT MY BATTERY EVERYTIME I PARK THE VEHICLE. *NM