NHTSA Complaint #10139776 — 1998 DODGE GRAND CARAVAN

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10139776
Vehicle	1998 DODGE GRAND CARAVAN
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Date of Incident	June 1, 2005
Date Filed	October 15, 2005
Mileage	102,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

WHILE DRIVING THROUGH PUDDLES THE SERPENTINE BELT WHICH CONTROLS THE STEERING AND OTHER ACCESSORIES SLIPS OFF. I HAVE OWNED THIS VEHICLE SINCE NEW AND NEVER HAD THIS PROBLEM BEFORE. WENT TO DEALER HE INSTALLED TSB BULLETIN 07-02-99 THAT CONSISTS OF A BRACKET TO STOP THE BELT FROM COMING OFF, BUT AFTER I DROVE 7 MILES IN THE RAIN IT CAME OFF AGAIN. WHILE AT THE DEALER THERE WERE SEVERAL OTHER CARAVANS TOWED THERE WITH THE SAME PROBLEM, EVEN A 2005. THE DEALER REP SAYS THIS IS A COMMON PROBLEM BECAUSE THE WATER IS SPLASHED ONTO THE BELT TENSIONER AND IDLER PULLEYS WHICH ARE NOT GROOVED AND JUST SLIPS OFF. I DID A WEB SEARCH AT ALLPAR.COM, EDMUNDS.COM, ETC. AND FOUND NUMEROUS COMPLAINTS. THIS IS A SERIOUS CONDITION, PEOPLE CAN BE SERIOUSLY INJURED OR KILLED WHEN THEY LOSE POWER STEERING CONTROL UNEXPECTEDLY. I CAN'T BELIEVE CHRYSLER CORP. HAS ALLOWED THIS CONDITION TO GO UNRESOLVED FOR SO LONG. *NM

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