NHTSA Complaint #10139704 — 2000 HARLEY-DAVIDSON FLHTCUI

WHILE DRIVING 65 M.P.H. ON HIGHWAY WITH PASSENGER, EXPERIENCED COMPLETE ELECTRICAL SYSTEM SHUTDOWN, RESULTING IN A DANGEROUS EMERGENCY STOP IN RURAL AREA. REPAIRING DEALER INFORMED ME THAT THE STATOR HAD BURNED UP, AND NEEDED TO BE REPLACED WITH A NEW HEAVY-DUTY DESIGN. AN H-D SERVICE BULLETIN STIPULATED WARRANTY REPLACEMENT ONLY IF STATOR FAILED WITHIN FIRST 12,000 MILES, EVEN THOUGH STATOR FAILURE IS KNOWN TO BE A WIDESPREAD PROBLEM. MY MOTORCYCLE HAD LESS THAN 16,000 MILES WHEN FAILURE OCCURRED. THESE FAULTY STATORS SHOULD BE REPLACED AT NO CHARGE DUE TO THE POSSIBILITY OF SERIOUS INJURY OR DEATH IN A FAILURE AT HIGH SPEED. *NM