NHTSA Complaint #10139671 — 2004 KIA SPECTRA

DT: THE CONSUMER STATED THAT HER TRANSMISSION SEEMED TO BE SLIPPING. SHE HAD TAKEN THE VEHICLE TO DEALERSHIP THREE TIMES TO BE EXAMINED. THE DEALERSHIP COULD NOT FIND THE CAUSE OF THE PROBLEM. THE CONSUMER STATED THAT THE PROBLEM OCCURRED BETWEEN 20-40 MPH. THIS WAS AN INTERMITTENT PROBLEM BUT OCCURRED MORE FREQUENTLY. WHEN THIS HAPPENED THE CONSUMER HAD TO PULL THE VEHICLE OVER AND PLACE THE VEHICLE IN PARK THEN BACK TO DRIVE. EVEN THOUGH THERE WAS A TEMPORARY FIX, THE VEHICLE WAS STILL HARD TO PULL OVER WHEN IN TRAFFIC. THE CONSUMER HAD BEEN IN CONTACT WITH KIA, AND THEY TOOK HER INFORMATION AND HAD THE DEALERSHIP CALL HER BACK. WHEN THE CONSUMER WAS AT THE DEALER, THEY SIMPLY EXAMINED THE VEHICLE, THEN GAVE IT BACK TO THE CONSUMER AND TOLD HER THAT THERE WAS NOTHING THEY CAN FIND THAT IS WRONG. THE DEALERSHIP MADE THE UNCOMFORTABLE WHEN THEY TREATED HER LIKE SHE MADE UP THE PROBLEM. THE CONSUMER IS CONSIDERED APPLYING FOR THE LEMON LAW IN HER STATE. *AK (12/08/05) THE RPMS WOULD INCREASE BUT THE VEHICLE WOULD NOT GO FASTER. KIA REPLACED THE COMPUTER BOARD IN RELATION TO THE TRANSMISSION. *SC UPDATED 1/25/2006 - *NM