NHTSA Complaint #10139667 — 1998 MERCURY MYSTIQUE

DT: THE CONTACT WAS HAVING ELECTRICAL PROBLEMS. SHE SAID THE VEHICLE WOULD NOT START. THE VEHICLE WOULD JUMP WHILE SHE WAS DRIVING. SHE WAS GOING ABOUT 40 MPH. SHE HAD IT LOOKED AT, AND WAS TOLD IT WAS IN THE WIRING. SHE SAID WHEN THE MECHANIC LOOKED AT THE VEHICLE THE WINDSHIELD WIPERS CAME ON BY THEMSELVES. A MECHANIC TOLD HER THE WIRES WERE BAD, AND THEY NEEDED TO BE REPLACED. SHE WAS TOLD THIS BY TWO DIFFERENT MECHANICS. SHE FOUND OUT ABOUT A RECALL 01V230000 ON THE WIRING HARNESS. DEALER TOLD HER THE RECALL HAS EXPIRED. MANUFACTURER SAID THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *AK