NHTSA Complaint #10139556 — 1994 CHEVROLET C/K SERIES

DT: THE CONSUMER STATED THAT HIS 1994 CHEVROLET CK 1500 HAD EXPERIENCED SUDDEN ACCELERATION. THE CONSUMER WAS COMING INTO A PLACE WHERE THE TRAFFIC WAS MUCH SLOWER, THE CONSUMER HIT THE BRAKES TO DISENGAGE THEM ALONG WITH THE CRUISE CONTROL CAUSING THE VEHICLE TO ACCELERATE EXTREMELY FAST. THE VEHICLE FINALLY DISENGAGED. THE CRUISE CONTROL SPEED WAS 65-70 MPH, AND THE VEHICLE WENT TO 85 MPH IN A SPLIT SECOND. THIS ALL OCCURRED AS THE CONSUMER CONTINUED TO TAP THE BRAKE TRYING TO GET THE VEHICLE TO STOP. FINALLY, THE CONSUMER WAS ABLE TO TURN OFF THE CRUISE CONTROL BY THE SWITCH ON THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP AND THEY DISCONNECTED THE CRUISE CONTROL MODULE. THE VEHICLE DID NOT HAVE THE CRUISE CONTROL ABILITY BUT THE VEHICLE WAS FINE. THE CONSUMER HAD BEEN IN CONTACT WITH A GM REPRESENTATIVE WHO INFORMED THE CONSUMER NO ONE WOULD CALL HIM BACK OR INSPECT THE VEHICLE. THE CONSUMER WAS VERY LEARY ABOUT ADDING A NEW CRUISE CONTROL MODULE. THE CONSUMER WAS AFRAID THAT THE MODULE MAY FAIL AGAIN IN THE SAME DANGEROUS MODE. THIS WAS THE ONLY INCIDENT THAT HAD OCCURRED WITH THIS VEHICLE. *AK UPDATE 11/2/2005 - THE DOME LIGHT WOULD NOT COME ON WHEN THE DOOR WAS OPENED. THE DEALER REPLACED THE DOOR SWITCHES. *NM (11/21/05) *SC