NHTSA Complaint #10139496 — 2005 FORD EXPLORER

POWER TRAIN:AXLE ASSEMBLY issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10139496
Vehicle 2005 FORD EXPLORER
Component POWER TRAIN:AXLE ASSEMBLY
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State TN

Consumer Description

DT: 2005 FORD EXPLORER. THE CONTACT STATES THE VEHICLE HAS BEEN IN THE REPAIR SHOP FOUR TIMES WITH NINE REPAIRS SINCE PURCHASE, APPROXIMATELY A MONTH AGO. THE REAR AXLE ASSEMBLY/WHEEL BEARINGS HAD TO BE REPLACED. ALSO, THE REAR WINDOW ON THE DRIVER'S SIDE/THE PULLEY IN THE MOTOR, HAD TO BE REPLACED, AND THE COMPUTER CHIP HAD TO BE RESET. THE KEY WAS GETTING STUCK IN THE IGNITION; THE DEALERSHIP COULD FIND WHAT WAS WRONG WITH IGNITION. THERE WERE OTHER PROBLEMS WITH THE VEHICLE, BUT THE CONTACT DID NOT HAVE THAT INFORMATION . THE CONTACT WAS ASKING FORD TO TAKE THE VEHICLE BACK AT THIS TIME. A SERVICE ADVISOR WAS SUPPOSE TO SPEAK WITH THE CONTACT.*AK

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