NHTSA Complaint #10139484 — 1997 DODGE RAM 1500 UNKNOWN OR OTHER

Complaint Details

ODI Number	10139484
Vehicle	1997 DODGE RAM 1500
Component	UNKNOWN OR OTHER
Date of Incident	August 12, 2004
Date Filed	October 12, 2005
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

I TOOK MY '97 RAM 1500 TO THE DEALER IN 2002 FOR PAINT DELAMINATION ON THE HOOD. THEY HAD THE HOOD PAINTED FOR A $150.00 CHARGE TO US. SOON THEREAFTER THE PAINT STARTED TO PEEL ON THE RIGHT FENDER AND THE CAB ROOF. AT THIS POINT I WAS STILL UNAWARE OF ANY ACTUAL FACTORY DEFECT, OR PAINT DELAMINATION ISSUES. I TOOK THE TRUCK INTO THE DEALER AGAIN IN 2004. THE SERVICE MANAGER TOOK PICTURES, AND REQUESTED ASSISTANCE FROM THE MAIN OFFICE. HE MENTIONED TO ME THAT THE PAINT FOR THIS AND PREVIOUS YEARS WAS DEFECTIVE, AND I COULD PROBABLY COUNT ON A PARTIAL PAYMENT BY CHECK, TO HAVE THE TRUCK PAINT FIXED. WE WERE DENIED ANY ASSISTANCE BECAUE OF THE MILAGE (139,000) AND THE FACT THAT THEY ALREADY HELPED US ONCE. *NM

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