NHTSA Complaint #10139412 — 2001 CHEVROLET MALIBU

DT: THE VEHICLE HAS COMPLETELY SHUT DOWN FIVE TIMES. THE FIRST TIME WAS IN APRIL OF 2003. THE CONTACT HAD IT TOWED ITO THE DEALERSHIP. THEY TOLD HER THAT THERE WAS A PROBLEM WITH THE IGNITION CYLINDER. THEY REPLACED THE IGNITION CYLINDER. THE THEFT SYSTEM LIGHT CAME ON BEFORE THE VEHICLE SHUTS DOWN. THE SECOND WAS IN JUNE 2004. THE CONTACT HAD JUST PULLED OUT OF DRIVEWAY WHEN IT SHUT DOWN. DEALERSHIP REPLACED THE FUEL PUMP, WHICH DID NOT NEED TO BE REPLACED. THE THIRD TIME WAS IN JULY, 2004 AND THE DEALERSHIP SAID THAT THE BATTERY NEEDED TO BE REPLACED. THE CONTACT HAD THE BATTERY REPLACED. THE FOURTH OCCASION HAPPENED ON OCTOBER 25, 2004. THE DEALERSHIP REPLACED THE IGNITION CYLINDER. IN MARCH OF 2005 THE THEFT SYSTEM LIGHT CAME ON, AND SHE TOOK VEHICLE BACK TO THE DEALERSHIP. THEY TOLD HER THAT THEY COULD NOT DO ANYTHING BECAUSE THERE WAS NO PROBLEM. THE MOST RECENT TIME WAS OCTOBER 4, 2005. SHE HAD IT TOWED TO THE DEALERSHIP, AND THEY REPLACED THE IGNITION CYLINDER AGAIN. THE SERVICE DEALER SAID THAT THE PART WAS KNOWN TO GO OUT BUT, NOT AS OFTEN AS ON CONTACT'S VEHICLE. *AK.