NHTSA Complaint #10139270 — 2001 SATURN SC

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10139270
Vehicle	2001 SATURN SC
Component	SUSPENSION
Date of Incident	February 22, 2001
Date Filed	October 11, 2005
Mileage	20 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

DT: THE CONTACT COMPLAINED ABOUT SEVERAL PROBLEMS. THERE WAS A FUEL SMELL IN THE VEHICLE. THE VEHICLE WAS HARD TO STEER, WHEN SHE TURNED THE WHEEL THERE WAS A SQUEAKING NOISE. THE BRAKES DRAGGED AND SQUEAKED, AND IT FELT LIKE THE VEHICLE WAS SLIDING AND IT WAS HARD TO STOP. THE VEHICLE SHOOK AT HIGHWAY SPEEDS OF 50 TO 60 MPH. THE VEHICLE HESITATED WHEN GOING UPHILL OR TURNING A CORNER. WHEN SHE FIRST GOT THE VEHICLE IT WOULD KEEP RUNNING AFTER SHE TURNED IT OFF. THEY REPLACED SOMETHING IN THE FUEL SYSTEM. DEALER SAID THE FUEL SMELL WAS NORMAL FOR THIS VEHICLE AND THEY COULD NOT SMELL IT. THEY REPLACED A PART IN THE STEERING. ALSO, REPLACED THE ROTORS. THEY TOLD HER TO GET TIRES BALANCED. DEALER SAID THAT MOST OF THESE THINGS WERE NORMAL FOR VEHICLE . MANUFACTURER TOLD THE CONTACT TO GO TO THE DEALER AND GIVE THEM ANOTHER CHANCE. THE CONTACT SAID EVERY TIME SHE TOOK VEHICLE TO DEALER THE PROBLEM GOT WORSE OR OLD PROBLEMS CAME BACK. THE DEALER SWITCHED THE FIRESTONE TIRES FOR GOODYEAR TIRES BECAUSE OF A RECALL ON THE TIRES. *AK UPDATED 11/29/05. *JB

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