NHTSA Complaint #10139135 — 2005 LEXUS RX330

I HAVE A LEXUS RX330 AWD (2005) WITH HIDS IN NJ. THE VEHICLE IS REALLY GOOD AND SO IS THE HEADLIGHTS. NO COMPLAINTS ABOUT THE RIDE AND LUXURY. BUT ITS DISAPPOINTING TO SHARE MY EXPERIENCES AND THE SLEEPLESS NIGHTS I AM HAVING FOR THE LAST 2 MONTHS. THE HID HEADLIGHTS WERE STOLEN TWICE AND I AM HAVING SCARY NIGHTS AFTER SPENDING 40K ON THIS LUXURY SUV. ONE OF THE BIG REASON WHY I WENT FOR RX 330 FROM THE OTHER BRANDS WAS THE KNOWN QUALITY OF SERVICE AND RELIABILITY OF THE LEXUS BRAND. BUT NOW I AM TOTALLY DISAPPOINTED. LEXUS SHOULD NOTIFY EVERYONE WHO HAS THE XENON HEADLIGHTS TO DO THE ENHANCED SECURITY FOR HEADLIGHTS. BUT THEY DIDN'T DO ANYTHING UNTIL I CONTACTED THEM. MEANWHILE I CONTACTED LEXUS AFTER THE 2 THEFTS AND THEY INSTALLED THE DATA DOTS AND ANTI THEFT BRACKETS WHICH THEY SAY MAY PREVENT THEFTS. IT HAS BEEN DONE A WEEK BACK AND HOPE THIEVES MAY NOT STEAL IT AGAIN SEEING THE DATA DOTS. THESE DATADOTS WONT PREVENT THEFT BUT THEY JUST WARN THE THIEF. EXTRA BRACKETS MAKES THEIR JOB A BIT HARD, BUT THEY CAN EASILY TAKE IT BY DOING MORE DAMAGE TO THE HOOD. FIRST THEFT - 5000 K LOSS SECOND THEFT - 6000 K LOSS I HAVE ONLY THIS SUGGESTION. 1)NO ONE CAN PREVENT THEFTS. MY ONLY SUGGESTION IS LEXUS OR DEALERS SHOULD WARN THE CUSTOMERS IN NJ AND NY ABOUT THE POTENTIAL HEADLIGHT THEFTS OR THEY SHOULD NOTIFY ALL OWNERS TO INSTALL SOME SECURITY ENHANCEMENTS FOR THESE HEADLIGHTS. 2)WHY CUSTOMERS RISK THEIR LIFE AND PEACEFUL NIGHTS BY SPENDING 40K FOR LUXURY VEHICLES AND AGAIN RISK TO SPEND 250-500K FOR DEDUCTIBLES EVERY MONTH. I REALLY WORRY THAT NEXT TIME INSURANCE COMPANY MAY BE UNWILLING TO GIVE INSURANCE TO MY VEHICLE TELLING THE AREA IS A HIGH RISK AREA. 3)REMOVING A LIVE ELECTRICAL SYSTEM FROM AN ADVANCED MICRO COMPUTER CONTROLLED VEHICLE AND THE THEFT ALARMS JUST SITS DUMB. I CANNOT BELIEVE WHY THIS VEHICLE AND THE HEADLIGHTS WAS DESIGNED LIKE THIS. 4)THE ENHANCED BRACKETS SHOULD BE SOME STRONG METALLIC STUFFS(NOW I GUESS ITS PLASTIC). *NM