NHTSA Complaint #10138932 — 1996 FORD EXPLORER

1996 EDDIE BAUER, FORD EXPLORER..THE VEHICLE HAS OPERATED FINE FOR THE PAST YEAR, BUT IN JUNE THE WIPERS, WINDOWS, INTERIOR LIGHTS, AND SOME INTERIOR SYSTEMS SHUT DOWN, THEN COME BACK ON, THEN LOCK UP AGAIN. AFTER TALKING TO MY DEALER, THEY TELL ME IT LIKELY THE GEM GOING OUT. THEY INFORMED ME THAT A RECALL HAD BEEN MADE ON 1999 MODELS, BUT THAT IT DIDN'T COVER 1996'S. I'VE SPOKEN TO A NUMBER OF OTHER 1996 OWNERS AND HAVE VISITED A NUMBER OF EXPLORER SITES ONLINE AND EVIDENTLY THIS ISN'T AN ISOLATED INCIDENT. THE NHTSA RECALL FOR THE 1999'S IS IDENTICAL TO THE PROBLEMS I'M HAVING...IS THERE ANYTHING THAT CAN BE DONE TO CORRECT THIS PROBLEM. THE GEM IS AN EXPENSIVE REPLACEMENT PART AND MY MECHANIC SAYS IT SHOULDN'T HAVE WENT OUT IN SUCH A SHORT PERIOD OF TIME. THE VEHICLE IS MECHANICALLY PERFECT AND IS KEPT IMMACULATE, BUT THIS PROBLEM IS MAKING ME SERIOUSLY QUESTION PURCHASING A NEW VEHICLE GIVEN ALL THE ELECTRONIC GARBAGE THAT IS PLACED ON THEM NOWADAYS. FORD DOESN'T SEEM TO RESPOND TO THIS COMPLAINT, JUST TELLING ME THAT IT ISN'T A RECALLED ITEM AND THEREFORE ISN'T THEIR RESPONSIBILITY. *NM