NHTSA Complaint #10138783 — 2003 TOYOTA SEQUOIA

DT: THE CONTACT RECEIVED A RECALL LETTER IN AUGUST 2005 REGARDING FRONT SUSPENSION: LOWER BALL JOINTS ON 2003 TOYOTA SEQUOIA. SHE CALLED THE DEALERSHIP, AND WAS TOLD SHE WOULD BE CONTACTED IN 2-4 WEEKS. SHE CALLED ON 9-20-05, AND WAS TOLD SHE WOULD BE CONTACTED WITHIN ONE WEEK. THE CONTACT CALLED AGAIN ON 10-6-05, AND THEY SAID THEY WOULD GET IN TOUCH WITH HER ON 10-10-05 BECAUSE THE PARTS WERE NOT IN YET. THE CONTACT FELT THIS WAS NOT BEING TAKEN CARE OFF IN A TIMELY MANNER. SHE WAS AFRAID TO DRIVE THE VEHICLE. SHE HAS YET TO BE CONTACTED BY THE DEALERSHIP.*AK