NHTSA Complaint #10138681 — 1995 PLYMOUTH VOYAGER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10138681
Vehicle	1995 PLYMOUTH VOYAGER
Component	AIR BAGS
Date of Incident	October 1, 2005
Date Filed	October 5, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

(1) MY 1995 PLYMOUTH VOYAGER HAS A DEFECTIVE CLOCKSPRING ASSEMBLY CAUSING THE HORN TO NOT WORK AND THE AIR BAG TO BE DISABLED. THERE IS A RECALL ON THE 1996 PLYMOUTH VOYAGER (REF NHTSA CAMPAIGN ID NUMBER : 02V293000) FOR THIS EXACT PROBLEM, BUT I AM TOLD THAT I MUST PAY A CHRYSLER DEALER APPROXIMATELY $100 DIAGNOSIS FEE IN ORDER FOR CHRYSLER TO CONSIDER OFFERING ASSISTANCE. I DO NOT MIND PAYING $100 DIAGNOSIS FEE IF I AM GUARANTEED TO GET THE MONEY BACK WHEN THEY TELL ME THAT THE CLOCKSPRING IS DEFINITELY THE PROBLEM. ALL I WANT IS TO GET THE PART FOR FREE AND I'LL INSTALL IT MYSELF. (2) NO CONSEQUENCES YET. (3) THE PROBLEM HAS NOT BEEN REPAIRED - AWAITING CHRYSLER HELP. *JB

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