NHTSA Complaint #10138675 — 2003 NISSAN SENTRA FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Complaint Details

ODI Number	10138675
Vehicle	2003 NISSAN SENTRA
Component	FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Date of Incident	October 5, 2005
Date Filed	October 5, 2005
Mileage	32,880 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

PURCHASED A NEW NISSAN SENTRA IN JAN. 03'. STARTED NOTICING LONG ENGINE CRANK BEFORE START BY MAR. 04'. DEALER VISIT IN MAR. 04' FOUND NO PROBLEM. PROBLEM PERSISTED UNTIL SEP. 04'. TOOK VEHICLE TO ANOTHER DEALER, PROBLEM WAS DIAGNOSED AS A FUEL PUMP ISSUE. FUEL PUMP WAS REPLACED AT THAT TIME UNDER WARRANTY. A NISSAN TECHNICAL BULLETIN/SERVICE BULLETIN WAS ISSUED IN JUN. 05' DETAILING THE SPECIFIC ISSUE. IN SEP. 05' LONG CRANK PROBLEM RETURNED. MY VEHICLE IS NO LONGER UNDER GENERAL WARRANTY AND THE FUEL PUMP IS NO LONGER UNDER PARTS WARRANTY AND NISSAN IS REFUSING TO HELP. THE REPLACEMENT FUEL PUMP HAS THE SAME PROBLEM AS THE ORIGINAL AND NOW NISSAN EXPECTS ME TO PAY TO FIX THE PROBLEM, ALTHOUGH THEY HAVE ACKNOWLEDGED THE ISSUE VIA THEIR OWN TECHNICAL BULLETIN/SERVICE BULLETIN. THIS MAKES NO LOGICAL SENSE. *NM

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