NHTSA Complaint #10138293 — 2002 PONTIAC AZTEK

ON AUGUST 16, 2004 I PURCHASED A 2002 PONTIAC AZTEK FROM PINES PONTIAC BUICK IN PEMBROKE PINES FLORIDA, ONE REASON FOR THIS PURCHASE WAS THE CERTIFIED USE CAR STICKER AND WHAT IT MEANT. WITHIN A FEW DAYS I WENT BACK TO THE DEALER WITH A COMPLAINT OF (1) THE REAR END SOUNDS LIKE IT WAS FALLING OFF THE VEHICLE ESPECIALLY WHEN YOU DROVE OVER EXPANSION JOINTS OR ANY THING IN THE ROAD OVER A 1/2".THE DEALERSHIP CLAIMED THAT THEIR WAS A TSB TO REPLACE THE BALL JOINT ON THE REAR WHEEL, I STILL HAVE THE PROBLEM TODAY. BUT OF MUCH SERIOUS CONCERN IS THE FACT THAT MY VEHICLE IS A VERATRAK ALL WHEEL DRIVE, WHICH WAS MAKING A MOANING NOISE WITH EVERY TURN LEFT, OR RIGHT. THE CAR WAS TAKEN BACK TO THE DEALER SHIP NUMEROUS TIMES TO NO AVAIL THIS WAS DONE A FEW TIMES DURING THE SO CALLED WARRANTY PERIOD AND MANY TIMES AFTER THAT. TO THIS DAY THE NOISE HAVE GOTTEN SO BAD THAT IT APPEARS ON ACCELERATION WHEN I TURN INTO MY DRIVE WAY,ANY LEFT OR RIGHT TURN. AT THIS POINT THE DEALER TOLD ME I AM OUT OF LUCK AND THERE IS NOTHING THAT THEY CAN DO ABOUT IT. I AM VERY AFRAID THAT SOON THE REAR END WILL LEAVE ME STRANDED AND THE DEALER HAVE LEFT ME HOLDING THE BAG ON WHAT COULD BE A COSTLY REPAIR TO ME I WOULD APPRECIATE SOMEONE LOOKING INTO THIS COMPLAINT AND SEE IF ANY OTHER OWNERS OF LIKE VEHICLE HAVE EXPERIENCED THE SAME PROBLEM,THANK YOU. *JB UPDATED 12/7/2005. *NM