NHTSA Complaint #10138159 — 1998 FORD EXPLORER

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS issue reported to NHTSA

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Complaint Details

ODI Number	10138159
Vehicle	1998 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	May 15, 2005
Date Filed	September 29, 2005
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

DT: THE CONSUMER STATED THAT 1998 FORD EXPLORER HAD A LIFTGATE PROBLEM. THE LEFT SIDE OF THE HINGE BUSTED AT THE TOP. THERE HAS BEEN A RECALL ON THE HINGES, BUT THE CONSUMERS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE HINGE WAS NOTICED ABOUT THREE MONTHS AGO. THE LIFTGATE CANNOT ABLE TO CLOSE COMPLETELY DUE TO THE BROKEN HINGE. THE CONSUMER TALKED TO FORD, AND THEY DID NOT OFFER ANY FREE REMEDY. THE CONSUMER HAS NOT TAKEN THE VEHICLE TO THE DEALERSHIP TO HAVE IT REPAIRED YET, BUT WAS GOING TO DO SO. *AK

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