NHTSA Complaint #10138130 — 1998 DODGE CARAVAN ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Complaint Details

ODI Number	10138130
Vehicle	1998 DODGE CARAVAN
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Date of Incident	January 10, 1999
Date Filed	September 29, 2005
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

DT: THE CONSUMER OWNS A 1998 DODGE CARAVAN. SERPENTINE BELT FAILED FIVE TIMES. WHEN THIS OCCURRED THERE WAS A LOSS OF POWER STEERING AS WELL AS THE CHARGING OF THE BATTERY. THIS ONLY HAPPENED IN WET OR RAINY CONDITIONS. THE CONSUMER TOOK VEHICLE TO A DEALER, WHO SAID THEY COULD AGAIN REPLACE THE SERPENTINE BELT, BUT IT WOULD FAIL AGAIN IN WET CONDITIONS OR RAINY WEATHER. THERE WAS NO GUARANTEE. THE LAST TRIP TO THE DEALER RESULTED IN THE REPLACEMENT OF THE SERPENTINE BELT. NO ACCIDENT OR INJURY WAS REPORTED. THE CONSUMER CONTACTED THE MANUFACTURER AND FILED A COMPLAINT ALSO. THE LOCAL DEALER SAID NOTHING COULD BE DONE ABOUT. *AK UPDATED 02/07/06. *JB

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