NHTSA Complaint #10138053 — 2002 SATURN LS

MY SATURN LW300 HAS APPROXIMATELY 42,000 MILES. THE TIRES WERE REPLACED DUE TO CUPPING ON 11/20/03 OR 21,875 MILES. A SERVICE BULLETIN WAS PUT OUT FOR THE SHIM KIT. ON 12/31/04 OR 37,199 I BROUGHT MY VEHICLE BACK TO THE DEALER AND QUESTIONED THE WEAR AND TEAR OF MY SECOND SET OF TIRES. I HAD ONLY HAD THIS SET OF TIRES ON FOR 15,000 MILES. THEY OFFERED TO REPLACE THE TIRES AT DEALER PRICE. I REFUSED THERE IS SOMETHING WRONG WITH THE FACT THAT THE TIRES ON MY "TIRE EATING VEHICLE" ONLY SEEM TO LAST FOR A VERY SHORT PERIOD OF TIME. I AM NOW NEEDING TO REPLACE THE TIRES AGAIN AND THIS WILL BE THE THIRD SET IN 42,000 MILES. THAT'S ONLY AN AVERAGE OF 14,000 MILES. MY TIRES ARE NOW DOWN TO THE "UNSAFE" AREA OF THE TIRES AND I MUST REPLACE THEM FOR THE THIRD TIME. AFTER CONTACTING THE SATURN CORPORATION THEY SAID THAT THEY HAVE RECEIVED NEW ALIGNMENT SPECIFICATION AND WOULD ONLY PAY FOR ONE SET OF TIRES. IF THE SHIM KIT WAS INSTALLED PROPERLY I WOULD NOT HAVE TO BE REPLACING THE TIRES FOR THE THIRD TIME. *NM