NHTSA Complaint #10138040 — 2001 BMW X5

PURCHASED NEW X5 IN SEPT. 2001 - AND THAT'S WHEN MY PROBLEMS BEGAN! LUCKILY THE CAR WAS UNDER WARRANTY IN THE BEGINNING, OTHERWISE I WOULD HAVE PAID JUST AS MUCH IN REPAIRS AS I DID FOR THAT SO CALLED LUXURY VEHICLE OF MINE. (1) I IMMEDIATELY BEGAN HAVING PROBLEMS WITH CONDENSATION INSIDE THE FRONT HEADLAMPS WHICH TOOK DAYS TO CLEAR UP. DEALER DIDN'T KNOW WHY THIS HAPPENED. SEVERAL YEARS LATER AND I'M STILL EXPERIENCING THIS SAME PROBLEM. (2) ALL OF THE RUBBER TRIM AND MOLDING ON THE OUTSIDE OF THE VEHICLE (ESPECIALLY AROUND THE WINDOWS) HAS FADED AND BECOME DISCOLORED. (3) THE MOLDING AROUND THE DOOR FRAMES HAS DISINTEGRATED HORRIBLY AND STARTED TO COME OFF ($250 TO REPAIR). THE DEALER SAID THIS IS NORMAL. (4) WITHIN THE PAST THREE YEARS, I HAVE HAD THE DRIVERS SIDE WINDOW REGULATOR REPLACED THREE TIMES. I WAS ALSO TOLD THAT THIS IS A COMMON PROBLEM W/BMWS. (5) I NOW MUST ROLL DOWN MY WINDOW AND OPEN MY DOOR FROM THE OUTSIDE BECAUSE THE DOOR HANDLE JAMS AND WON'T ALLOW ME TO OPEN DOOR FROM THE INSIDE. THIS HAS HAPPENED FOUR TIMES ALREADY, ($1,000 TO FIX). (6) BOTH FRONT HEADLIGHTS HAVE BEEN REPLACED TWICE ALREADY - AND OF COURSE THE DEALER RECOMMENDS REPLACING THE ENTIRE ASSEMBLY AT $200 A POP. (7) THE BOTH FRONT DOOR LOCK ACTUATORS ARE DEFECTIVE AND NEED TO BE REPLACED ($400 EACH). IT WILL NOT LOCK/UNLOCK THE FRONT PASSENGER DOOR SO WE MUST DO SO MANUALLY. (8) THE REAR HATCH WOULD NOT OPEN PROPERLY. THE LATCH ASSEMBLY HAD TO BE REPLACED TWICE (THANKFULLY UNDER WARRANTY) BEFORE OUR PROBLEM WAS RESOLVED. (9) THE LEFT REAR TAIL LAMP ASSEMBLY IS NOW BEING REPLACED FOR THE THIRD TIME ($259) BECAUSE THE BULB CONTINUES TO GO OUT FOR SOME UNKNOWN REASON. HAD I KNOWN THAT I WAS BUYING A "MONEY PIT" INSTEAD OF A LUXURY VEHICLE, I WOULD HAVE RUN AWAY FROM THE DEALERSHIP SCREAMING. I AM PREPARING TO SELL OR TRADE THIS HEADACHE FOR SOMETHING WITH FEWER PROBLEMS. I WILL NEVER BUY ANOTHER BMW AGAIN! *NM