NHTSA Complaint #10137993 — 2002 GMC ENVOY XL POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10137993
Vehicle	2002 GMC ENVOY XL
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 28, 2005
Date Filed	September 28, 2005
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

2002 GMC ENVOY WITH 31,000 MILE EXPERIENCED TRANSMISSION FAILURE (NO REVERSE). THE DEALER SAID THAT IT WAS THE "SUNSHELL" GEAR AND NORMALLY WOULD COST $2300 TO REPAIR, BUT, OUT OF THE GOODNESS OF THEIR HEART THEY WOULD ONLY CHARGE ME A $500 DEDUCTIBLE (I ASSUME IT IS ON SOME TYPE OF WARRANTY THAT THEY HAVE) PLUS FLUIDS, SO MY GRAND TOTAL WOULD ONLY BE AROUND $600. ON THE SURFACE THIS SEEMED LIKE A GOOD DEAL BUT AFTER A LITTLE RESEARCH IT TURNS OUT THERE ARE MANY OTHER ENVOY AND TRAILBLAZER OWNERS WHO HAVE HAD THE SAME PROBLEM. IT IS CLEAR THAT THERE IS SOME SORT OF DEFECT AND APPEARS GM HAS IT COVERED UNDER SOME TYPE OF WARRANTY AND IS STICKING THE CONSUMER WITH THEIR $500 DEDUCTIBLE WHEN THEY SHOULD BE PAYING FOR THE ENTIRE REPAIR.*JB

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#10160182 — June 19, 2006 — TRANSMISSION FAILURE. *JB

#10150283 — February 14, 2006 — DT*: THE CONTACT STATED WHILE EXITING THE EXPRESSWAY AT 45 MPH THE VEHICLE LOST ALL TRANSMISSION CONTROL. THE ENGIN...

#10140746 — October 25, 2005 — MY 2002 GMC ENVOY SEEMED TO BE RUNNING FINE. ONE DAY ON THE WAY HOME, I HEARD A LOUD BANG AND MY RPM'S SEEMED TO GO ...

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