NHTSA Complaint #10137980 — 1999 CHEVROLET EXPRESS

STEERING:HYDRAULIC POWER ASSIST:PUMP issue reported to NHTSA

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Complaint Details

ODI Number	10137980
Vehicle	1999 CHEVROLET EXPRESS
Component	STEERING:HYDRAULIC POWER ASSIST:PUMP
Date of Incident	September 23, 2005
Date Filed	September 28, 2005
Mileage	93,595 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

DT : THE POWER STEERING PUMP SHAFT BROKE INSIDE THE PUMP ON JULY 14, 2000, THE DEALER REPLACED IT UNDER WARRANTY. ON SEPTEMBER 23, 2005 IT BROKE AGAIN, TOOK VEHICLE TO THE DEALER AGAIN, AND THEY DID REPLACE IT. HOWEVER, THEY CHARGED THE CONSUMER $636.00. THE STEERING LOCKED AND THAT WAS HOW CONSUMER DISCOVERED THE FAILURE. THERE WAS NO PRIOR WARNING. THIS HAPPENED ON A DRY PAVED ROAD AND IN WARM WEATHER. *AK *NM

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