NHTSA Complaint #10137537 — 1996 CHRYSLER TOWN AND COUNTRY

MY SPECIFIC ON THE PROBLEM IS WITH OUR 1996 CHRYSLER TOWN & COUNTRY MINIVAN AND SPECIFICALLY AIRBAG LIGHT ON, HORN/CRUISE NOT WORKING. IN SEARCHING THE INTERNET, I SEE THAT THIS IS INDICATIVE OF THE CLOCKSPRING BEING FAULTY. WHILE I FIND THE CHRYSLER HAS A PROGRAM IN PLACE TO REPAIR MINIVANS WITH THIS PROBLEM, THE INFORMATION LEADS ME TO UNDERSTAND THAT THIS IS ONLY FOR CARS WITH LESS THAN 70,000 MILE ON THEM - AS OUR VEHICLE IS NOW 9 YEARS OLD, IT IS UNREASONABLE TO EXPECT THE ODOMETER BE AT UNDER 70,000 MILES. I FEEL THAT THIS IS UNREASONABLE, IN THAT THE DEFECT RENDERS THE AIRBAG USELESS. I WILL BE CONTACTING THE LOCAL DEALER, HOWEVER, IF THIS 70,000 MILES RESTRICTION IS IN PLACE, AND PURSE REMEDY OF THE SITUATION. IF THE NHTSA HAS KNOWLEDGE OF THIS RESTRICTION, I WOULD ASK THAT THE NHTSA DIRECT CHRYSLER TO COVER ANY VEHICLE HAVING THIS DEFECT, REGARDLESS OF MILEAGE. *JB