NHTSA Complaint #10137504 — 2005 CHEVROLET UPLANDER

MY WIFE HAD DRIVEN FROM OUR HOME 7 MILES AWAY TO THE MAGGIE MOO'S ICE CREAM SHOP. SHE WENT IN TO THE STORE TO PURCHASE SOME ICE CREAM FOR MY KIDS AND HER MOM WHO STAYED IN THE VEHICLE WHICH WAS LEFT RUNNING BECAUSE OF THE HEAT. WHEN SHE RETURNED SHE BACKED THE VEHICLE UP WITH NO PROBLEM BUT WHEN SHE ATTEMPTED TO PULL FORWARD SHE HEARD THE WRONGEST NOISE EMANATE FROM THE FRONT OF THE VEHICLE SHE HAS EVER HEARD AND THE VEHICLE JUMPED AND BUMPED AND CAME TO A GRINDING HALT. I DID NOT THINK IT COULD HAVE BEEN SO BAD AS SHE EXPLAINED TO ME WHEN I ARRIVED. SO I BACKED THE VEHICLE OUT OF THE PARKING SPACE THAT SHE MANAGED TO GET TO AND PULLED FORWARD. OH MY GOD! WHAT SHE HAD EXPLAINED TO ME WASN'T EVEN AS BAD AS I EXPERIENCED. THE STABILITY CONTROL ACTIVATION MESSAGE APPEARED IN THE DASH DISPLAY AND THE ANTILOCK BRAKES ON THE DRIVER SIDE FRONT WHEEL BEGAN TO GROWL THEN SCREECHED THE VEHICLE TO A GRINDING HALT. I WAS SCARED. MY KIDS WERE THROWN AROUND IN THE CAR SINCE THEY HAD UNBUCKLED THEIR SEAT BELTS WHILE EATING THEIR ICE CREAM. I MADE THEM BUCKLE UP AND I TRIED IT AGAIN. THE SAME RESULT OVER AND OVER AGAIN UNTIL I FINALLY GOT TO A PARKING SPACE. I CALLED CHEVROLET TO COME TOW THE VEHICLE IN TO REPAIR MY 2005 UPLANDER. THEY CALLED ME THE NEXT DAY AND INFORMED ME THAT THEY FOUND NO PROBLEM AND THAT THE ERROR CODES PULLED FROM THE COMPUTER SHOWED NOT ERROR EVER HAPPENED. THIS SCARES THE HELL OUT OF ME AND MY WIFE REFUSES TO DRIVE THE VEHICLE. OUR FEAR OF THIS MALFUNCTION OCCURRING AT HIGHWAY SPEEDS COULD RESULT IN CATASTROPHIC RESULTS. I AM IN CONTACT WITH GM BUT THEY ARE SO FAR UNWILLING TO ADMIT OR TAKE ANY ACTION TO RESOLVE THIS SAFETY ISSUE. I NEED HELP!!! WE ALL NEED TO KNOW IF THERE IS A MAJOR PROBLEM WITH THE STABILITRAK SYSTEM BEING DEPLOYED ON THESE NEW VEHICLES. PLEASE TAKE THIS UP AND OPEN AN IMMEDIATE INVESTIGATION. I AM DOCUMENTING THIS MALFUNCTION EVERYWHERE I CAN THINK TO BECAUSE NO ONE NEEDS TO DIE BECAUSE OF A DEFECT. *NM