NHTSA Complaint #10137367 — 2001 DODGE INTREPID

SHORTLY AFTER MY 2001 DODGE INTREPID REACHED 70,000, I BEGAN TO NOTICE THAT IT SEEMED TO BE BURNING OIL. I HAD NOT NOTICED ANY PROBLEM WITH THE VEHICLE PREVIOUSLY. I LATER FOUND OUT THAT THIS WAS JUST THE BEGINNING OF THE ENGINE FAILURE PROCESS THAT I WOULD EXPERIENCE. I HAVE CARED FOR THE CAR REGULARLY INCLUDING OIL CHANGES, BUT ALSO FOUND THAT THIS WOULD HAVE MADE NO DIFFERENCE IN THE OUTCOME. AFTER HAVING THE OIL CHANGED ON 9/18/05, THE CAR BEGAN TO MAKE EXTENSIVE ENGINE FAILURE NOISE. I TOOK THE CAR TO THE JOHN ELWAY CHRYSLER PLYMOUTH DEALERSHIP IN GOLDEN, CO, AND WAS TOLD THAT THIS WAS A KNOWN ISSUE BY CHRYSLER CORPORATION, BUT THAT I HAD NO RECOURSE IN HAVING THE FAILED ENGINE REPLACED. THE SERVICE ADVISOR ADMITTED THAT THERE WAS NOTHING THAT I COULD HAVE DONE DIFFERENTLY, BECAUSE CHRYSLER ADMITTED TO THE 2.7L V6 ENGINE IN THE INTREPID HAVING A SERIOUS LUBRICATION PROBLEM, BUT THEY WOULD NOT ASSIST IN THE REPAID OF THE ENGINE IN ANY WAY. *NM